Convergence
Convergence of voice and data applications across an organisations networks with IP Telephony
IP telephony enables the convergence of voice and data applications across your networks and can play a major part in helping you identify new ways to increase revenue, reduce operational costs, increase flexibility, and generate a sustainable competitive advantage.
ICM has experience in the delivery of voice, data and Internet solutions to our customers. Working closely with you, we can ensure that you gain the most from your investment.
ICM is able to monitor the IP network and ensure there is sufficient bandwidth (typically 1 IPT voice connection over a wide area link may take 15kbps) to deliver good quality voice connection, whether it's via a private WAN or VPN route through the Internet.
Key Features & Benefits of IP Telephony:
- IP telephony allows you to use existing data network or the Internet to transfer voice traffic as well as data
- Leverage current technology investment and migrate to a fully converged network over a period of time
- Rapid deployment of new services. Using a common IP infrastructure and open standard interfaces allows innovative applications to be developed and rolled out very quickly
- Users can access all the services on the network wherever they have access to the network
- Reduced overall cost of network infrastructure. Deploying a single, converged voice and data network across all sites results in a lower capital layout
- Reduced network administration costs. Short and long-term administration savings in managing one network, single supplier, single maintenance contract, common cabling, reduced complexity of application integration
- Scalable solutions that can evolve to meet your company's changing requirements
- Productivity throughout your organisation is improved; the ability to prioritise fax, voice, email and other data allows more effective time management
- Flexible working, extension numbers relate to people not locations. Enabling instant communication via a single number providing they are connected to the LAN
More information
Contact ICM
If you want to find out more about how ICM can improve the performance, availability and resilience of your IT systems, please do not hesitate to contact us.
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