Managed Desktop
IT budgets are under constant scrutiny and, despite the fall in price of desktop and laptops,
maintaining and managing them still takes up a lot of time.
ICM can take over all responsibility for the purchase, license, installation, maintenance, monitoring, upgrade and disposal of your desktop machines, freeing up an enormous amount of your engineers' time and improving the overall performance of your desktops through standardisation.
ICM offers a managed service that will:
- Standardise your desktop environment, including laptops for mobile users
- Manage all desktop installations, moves, and changes
- Manage the full lifecycle of your IT equipment including purchasing, software warranty management, software licensing, asset management, and disposal of old equipment
- Reduce costs by simplifying your computing environment which will help streamline purchasing
- Narrow the scope of any potential problems associated with the hardware and software
- Provide on site and remote Hardware and Software support
- Provide a single point of contact for all end user IT enquiries
Our Managed Desktop service also looks after all security requirements for the desktop, including anti-virus management, software patches and updates, personal firewall management and data backup. With ICM managing your desktops, your employees can work more efficiently by maximising the performance of your technology and providing access to a range of support services. This service will also remove the need to internally set up and maintain the support services, as ICM will carry out these activities on your behalf. The end result is a predictable monthly cost and managed support from a leading IT provider with nationwide capabilities.
More information
Contact ICM
If you want to find out more about how ICM can improve the performance, availability and resilience of your IT systems, please do not hesitate to contact us.
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Downloads
MS Brief Product and Services Overview
ICM’s Managed Services encompass flexible service options from 4 hour response, through 24x7x365 support line to remote management. company literature pdf >>>
